Let’s get excited about maintenance! (Innovation, not so much.)

When Americans talk about technology, they often use “innovation” as a shorthand. But “innovation” refers only to the very early phases of technological development and use. While innovation — the social process of introducing new things — is important, most technologies around us are old, and for the smooth functioning of daily life, maintenance is more important.

A more expansive conception of technology would take into account the diverse array of tools, including subways and trains, that we humans use to help us reach our goals.

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